Blue Screen of Death was a headache for Windows users since from XP; this is the terrible issue that can cause lots of problems. Dxgkrnl.sys is a type of SYS file associated with Windows 8 Consumer Preview ISO images developed by Microsoft for the Windows operating system. And user faces this error when the dxgkrnl.sys file gets damaged or corrupted.
Users generally faced this error because of various hardware, firmware, driver or software issues. Here know common error messages related to the dxgkrnl.sys error:
- “A problem has been detected and Windows has been shut down to prevent damage to your computer. The problem seems to be caused by the following file: Dxgkrnl.sys.”
- “Your PC ran into a problem and needs to restart. We’re just collecting some info, and then we’ll restart for you. If you would like to know more, you can search online later for this error: dxgkrnl.sys.”
- Driver_irql_not_less_or_equal dxgkrnl sys
- “STOP 0x0000000A: IRQL_NOT_LESS_EQUAL – dxgkrnl.sys”
- “STOP 0x0000001E: KMODE_EXCEPTION_NOT_HANDLED – dxgkrnl.sys”
- “STOP 0×00000050: PAGE_FAULT_IN_NONPAGED_AREA – dxgkrnl.sys”
And these error messages are delivered when the user tries to use any specific program, computer startup, program startup in Windows 10. So, here check out the fixes to get rid of the error:
How to Fix BSOD Dxgkrnl.sys Error on Windows 10:
The dxgkrnl.sys appears with the blue screen, so try the solutions given one by one to get rid of the error dxgkrnl.sys in Windows 10. But before moving further run the SFC scan or run the DISM command and check if the dxgkrnl.sys is fixed or not.
However, if this won’t work for you then try the given solutions one by one.
Fix 1 – Update Windows 10 and Graphic Card Drivers
It is found that generally half of the problem occurs because of the graphics card drivers and updating them solves the issue. So it is suggested to update the Graphic card driver.
If you are using Nvidia graphics card then download the latest Nvidia drivers to fix incompatibility issues with Windows 10. Additionally, keeping Windows 10 up to date with the latest updates is healthy and also helps to fix potential issues.
To update the drivers visit the Microsoft Official website or go to the Manufacturer website, and check for the latest updates compatible with your device drivers and update them.
You can also make use of the Driver Booster to update the driver automatically.
Fix 2 – Disable SLI
Numbers of gamers have two Nvidia graphic cards and they use it in SLI mode to get better performance and this is best but it has been found that SLI can also cause problems with dxgkrnl.sys and causes the Blue Screen of Death error.
This occurs when SLI is used on Windows and there is a memory leak in VRAM. So to fix this issue, it is advised to disable SLI. This will help you to solve the issue. Follow the instructions:
- First, go to the Nvidia Control Panel. And this can be access by double clicking its icon in the bottom right corner.
- Then navigate to 3D Settings and click on Set SLI Configuration.
- Be sure to select the Do Not Use SLI Technology.
- And click Apply to save changes.
This will disable SLI on PC, and dxgkrnl.sys BSOD Windows 10 is fixed or not.
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Fix 3 – Turn off Nvidia Surround
Nvidia Surround is a feature on Nvidia graphic cards and this makes the user enjoy the 3D experience on multiple monitors. And this is an amazing feature for gamers but this feature has issues on Windows 10 and this causes the problem with dxgkrnl.sys and gives System Service Exception dxgkrnl.sys BSoD error.
So the only solution to get rid of this is simply turn off Nvidia Surround and this can be easily turned off by using the CTRL+ALT+S or CTRL+ALT+R shortcut to turn it off.
But if in case, the shortcut is not working then try unplugging other monitors and booting with only one monitor plugged in. By booting only with one monitor, Nvidia Surround should be turned off automatically. And this can fix the issue too.
Fix 4 – Modify Graphics Memory Size in BIOS
By changing graphics memory size in BIOS can fix the error if integrated graphics are used by the user. It is found that with integrated Intel HD 4400 graphics on ASUS laptops fix the issue. So know how to change the settings:
To change this setting follows the steps:
- First, restart your PC/laptop and keep pressing Del, F2 or F10 on the keyboard while your systems boots.
Note: It may happen that the key will be different on your system. So press key related to your system to enter Setup message while your computer is booting, and press the specified key.
- Now locate Advanced, Advanced Chipset or Advanced Features menu.
- Then Graphics Settings or Video Settings and modify the memory size to 128MB or more.
Note: Changing memory size for the integrated graphic card is not the same for all systems, and the process might be different depending on the type of BIOS that you’re using.
Fix 5 – Check for Hardware Malfunctions
It might happen that the issue was caused due to RAM module or motherboard issues, so you need to check for the hardware issues and fix the hardware issues.
If you are still getting the error then scan your system with the automatic solution this helps you to fix the dxgkrnl.sys automatically.
Professional Recommended Solution:
You can make use of the Windows Repair Tool, this is the best tool to fix various issues like freezing, crashing, optimizing PC speed. This is the best tool to fix all types of errors, DLL error, Windows error, Registry tool, Application issues and many more. This is the unique tool that by scanning once detect and fix various issues related to PC, this can also detect hardware issues and notify the user, so that the user can get them repaired. It is easy to use and only you need to simply download the tool.
Conclusion:
It is estimated that the dxgkrnl.sys BSOD error in Windows 10 is fixed by following the given fixes. Try the given fixes and type the commands carefully to avoid further issues.
Also, check the device drivers and update them, delete the temp files, scan your system with good antivirus software and remove unwanted software from time to time to maintain the Windows PC performance and other issues.
Additionally, if you find the article helpful or have any query, comment, questions or suggestions related, then please feel free to share it with us in the comment section below or you can also go to our Fix Windows Errors Ask Question Page.
Good Luck!!!
Holla, I am getting the same error on Windows 7, so it the solution workable for Windows 7 OS.
Yes, you can try them. It worked in Windows 7 too.